Shipping Information
Continental U.S. Shipping including Hawaii and Alaska:
- Unlimited FREE Ground Shipping in Cont.U.S.
- No Minimum order size
- Super-cheap 2 Day Expedited as low as 1.99
- Discounted 1 Day Priority Shipping
- Choice of multiple shipping options, during checkout you will be given the options and a quote of the costs associated with your destination and product ordered. Typical costs for a 3lb package shipped is 3.99 via 2 day air, $16 for Next Day Air.
- We have partnered with Amazon Prime to offer all members the same discounted shipping rates they are used to like FREE 2 Day Air Shipping (Only on eligible items, most items are eligible, and you must use checkout with Amazon when you are prepared to purchase)
We use Fulfillment by Amazon (FBA) to store most of our products in Amazon's fulfillment centers, and Amazon directly packs, ships, and provide customer service for these products. We are benefiting from one of the most advanced fulfillment networks in the world, and you will benefit from this expertise as well.
The fulfillment services network is comprised of a dozen warehouses across the country; an automated system optimizes the shipping of orders according to delivery area based on the item's warehouse location and proximity to its destination. While most orders ship UPS ground, we use a variety of carriers, thus your package may be delivered via FedEx, UPS, USPS, ENSENDIA, LASERSHIP, ONTRAC, BLUE_PACKAGE or PRESTIGE but always fully insured. Most items may be shipped to P.O. boxes unless it is oversize. It is not possible to specify a preferred carrier when placing your order. When you select One-Day or Two-Day Shipping, we may use air or ground shipping as necessary to get your items to you within the promised time frame. Transit times are 1-7 business days depending on your location. We also offer discounted 2 day air Expedited shipping, as well as discounted Priority next day shipping: simply select that option within the available options. All products show the estimated shipping times within the checkout once you have entered your information.
If you have a tracking or delivery confirmation number, you can track your package via the Your Orders page. The shipping method and carrier for your package will be listed in your account and in your shipment confirmation e-mail.
Why You May Not See Tracking Information?
The first package scan may be upon arrival at a regional hub near the destination.
The first package scan may not be until delivery
If you don't see any tracking data for your shipment, and the estimated delivery date has not yet passed,your package should still arrive on time.
Tracking information is automatically sent to your email. We only ship on business days, rarely on weekends or holidays unless there are special rush requests. We are strictly E-Commerce and do not offer local pick-up.
Please make sure your address is correct before placing your order. We can’t change the shipping address once you have paid. If you require a special arrangement for your delivery, please Contact Us ahead of time.
If you wish to add an item to an open order after you have already fully checked out, you'll need to place anew order for the other item to avoid any delays.
Canceling Orders:
Most orders you place on AudioTopia.com enter the shipping process very quickly so we can get your items to you as soon as possible. Orders already in the shipping process or having shipped cannot be modified.
If your order hasn't shipped: You can cancel the order via YOUR ACCOUNT
If your order has already shipped: Since orders in the shipping process cannot be modified, you'll need to refuse delivery or initiate a return when the item arrives. Simply go to our 30 day return policy page.
Shipping Outside of the Continental U.S., including Guam/US Territories and Military APO addresses please select the appropriate shipping option, the warehouse only allows expedited due to the shipping restrictions and limitations for your area.
International Shipping
Please contact us for a quote if you want us to ship your items to an international location.
We can accommodate shipping allover the world. We use an international shipping warehouse specialized in the international shipping modalities as well as custom paperwork and other documents. We only ship USPS Global Express or Global Priority depending on the item. Express orders are estimated to arrive within 2 business weeks of actual shipment, Priority within 3-4 weeks of shipment.
Transit times can vary for a variety of countries. We can’t control the way Customs operate in different countries or anticipate customs delays. Thus shipments may take longer than expected. We ship everything within 3 business days of receiving payment, not including weekends or holidays.
We can mark item as a gift or with a lower realistic value for customs only if you make a note of it in the PayPal notes as you are paying for the item. We can’t accept special requests after you have paid.
You are responsible for all levied charges such as customs, VAT and other taxes or fees requested by the carrier. If assessed, these charges are collected by the carrier upon delivery of your purchase.
Products we sell come with US voltage and you may need a plug adapter or voltage converter, conversely some items have universal voltage; please research this before placing your order and plan accordingly.