Store Policies

Most Questions such as shipping, product quality and such can be answered at our FAQ page.

Return Policy:

• You must Contact Us for return authorization and address before any returns or exchanges.
• We offer a 30-day money back guarantee from date of purchase. Shipping charges are non-refundable.

Product Info:

• We are an Authorized Dealer for every item we carry. 
  
• All items come with full manufacturer’s warranty, if you are curious about the warranty coverage please check with Manufacturers Warranty Coverage. 
• As an Authorized Dealer you will be able to receive full support from the Manufacturer, Any direct rebates or specials that might be offered.

Product Support:

• If it seems defective please contact the manufacturer’s customer support first, most times the question can be answered by them. Ever Brand we sell has a website with a support section as well as a direct support phone number.
  
• Please Contact Us to replace a defective unit after confirming it is in fact defective with the respective manufacturer, we will work with the manufacturer to replace it. The buyer is responsible for shipping the return to us, we will cover shipping a replacement. International customers pay for shipping both ways.

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